Participants present their views on the benefits of customer service at the workshop on winning attitude and assertive communication

Using facilitation "World cafe" to discuss the benefits and challenges of delivering effective customer service as service engineers#customer service #communication #etiquette #body language

Continue ReadingParticipants present their views on the benefits of customer service at the workshop on winning attitude and assertive communication

Participants seek to understand – identifying communication styles during workshop on Winning attitude and Assertiveness

#customer service #communication #etiquette #body language

Continue ReadingParticipants seek to understand – identifying communication styles during workshop on Winning attitude and Assertiveness

Workshop in progress – collaboration and effective communication using group wisdom !

An excellent exercise in understanding collaboration, group dynamics and communication using "Helium hoop" #customer service #communication #etiquette #body language

Continue ReadingWorkshop in progress – collaboration and effective communication using group wisdom !