Second successful workshop on Selling Skills for national conglomerate

Using role play to create awareness about customer service. Humorous role play created by the participants to discuss the serious impact of poor customer service. #mentora #customer servce #selling skills

Continue ReadingSecond successful workshop on Selling Skills for national conglomerate

Participants present their views on the benefits of customer service at the workshop on winning attitude and assertive communication

Using facilitation "World cafe" to discuss the benefits and challenges of delivering effective customer service as service engineers#customer service #communication #etiquette #body language

Continue ReadingParticipants present their views on the benefits of customer service at the workshop on winning attitude and assertive communication

Participants seek to understand – identifying communication styles during workshop on Winning attitude and Assertiveness

#customer service #communication #etiquette #body language

Continue ReadingParticipants seek to understand – identifying communication styles during workshop on Winning attitude and Assertiveness