Employee image is the Company’s Image – Why a professional image is important for service engineers

Group discussion on the importance of a professional image at  the second successful workshop for leading steel , foundries and heat treatment company on Winning Attitude & Assertive communication

Continue ReadingEmployee image is the Company’s Image – Why a professional image is important for service engineers

Participants present their views on the benefits of customer service at the workshop on winning attitude and assertive communication

Using facilitation "World cafe" to discuss the benefits and challenges of delivering effective customer service as service engineers#customer service #communication #etiquette #body language

Continue ReadingParticipants present their views on the benefits of customer service at the workshop on winning attitude and assertive communication

Participants seek to understand – identifying communication styles during workshop on Winning attitude and Assertiveness

#customer service #communication #etiquette #body language

Continue ReadingParticipants seek to understand – identifying communication styles during workshop on Winning attitude and Assertiveness